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How to get account statement daily?


Hi, I need a proof of transaction urgently, but when I downloaded pdf of transaction it  has a disclaimer that it is not a proof of payment, so I need an account statement.

My account statement preference was set to ‘’weekly’’ and I changed it to ‘’daily’’ yesterday to get account statement as soon as possible, but I still don’t see the daily statement in my account. When will daily statements become available in my account? What is the fastest way to get the proof of transaction`? 

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Meilleure réponse par YoanL 10 August 2021, 15:05

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Hi @Tamara,

Thank you for contacting us and welcome ! :sunglasses:

If you change the preference related to the statements it takes around 48 hours to get the PDF document on the Easy Banking Web/App.

Have a great day!

Yoan

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