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pin blocked


hello I travel I'm out of Belgium at this moment and I mistakenly wronged my pin 3 times please I need help to unblock my card I cant pay for anything right now

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Niveau d'utilisateur 4

Hello @Sally gaye,

 

Thank your for your message.

 

Attached is the procedure that will allow you to unlock your PIN code :

  • Log in to the app. 
  • Click on My Services and then on Maps. 
  • Click on the card whose pin code you want to know.
  • Click Unblock or view under the PIN tab.  
     

Regards,

Vaneza 

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