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credit card transaction to canada didnt show on easy aap


I did a transaction using my visa card 2 days ago to canada. But it didnt show on my easy banking aap.

Secondly when i checked my visa card settings on easy banking aap the transactions outside europe were not activated, is this the reason? But when i made the transaction it was successful.

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Meilleure réponse par RaphaelV 24 September 2020, 11:54

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Niveau d'utilisateur 5

Hello @Kamran Arshad,

 

Welcome on our Community,

 

Normally, a credit card is alreay activated for the transactions outside Europe.

For checking the transaction, we advise you to contact Bank Card Company on the 02/205.85.85.

 

They manage the payment network and will be able to check it for you.

 

I wish you a nice day,

 

RaphaelV

 

PS : as a new member, don’t forget to introduce yourself here.

Thanks for your response. I have already called them , they are saying they didnt receive any request.

Niveau d'utilisateur 5

@Kamran Arshad,

 

In this situation we advise you to repeat your payment.

 

Reguards,

 

RaphaelV

I already did. But still the transaction didnt appear on my easy banking aap.

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