change one-time debit card delivery address

Dear team,

Sorry for writing in English, I’m flemish and I don’t want to burden you with trying to decipher my broken French.

I have just received confirmation that my credentials have been checked and accepted, and that my debit card will soon be dispatched to my home address.

The problem is that I am leaving for a one-month training in England tomorrow, and I thought I would have my card delivered by then already because I signed up on the 9th of July. 

I would really like to have my card and use it to make use of the referral-advantages, so I was wondering if it was possible to send the debit card to my temporary address in the UK just this once? If necessary, I can pay the postage fee, no problem.


Thank you very much for any help you can give me.

Have a great rest of the week!

best wishes, Silke


Meilleure réponse par Antonio 2 August 2022, 11:27

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Hello @Silke,


I apologize for my late answer.

I don't have access to your banking data to verify. I invite you to contact us at 02 762 90 00, Monday to Friday from 7am to 10pm and Saturday from 9am to 5pm.


Kind regards,