Blocked Bank Account


Please my bank account has been blocked for more than a week now. The reason being i made some wires to my bank account from my digital currencies wallet. I have sent the proof of the wire and tried to call my branch several times but i still cannot any concrete answer. Its corona times and its very hard to function without my bank account, can you please look into this.

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Niveau d'utilisateur 5

Hello @Kimbi,

Welcome on our Community :relaxed:

We need to have acces to your file to check why your bank account has been blocked.

But on this community, it’s not possible. It’s not a secure channel.


Your branch must have sent this proof to the department concerned and is certainly awaiting a return.
So I invite you to wait. You will be contacted as soon as they know more.

Have a nice day,