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Commentaires publiés par Raimundas Malasauskas

2 Réactions

R
Raimundas MalasauskasDébutant
publié dans Présentez-vous

My account is frozen and the bank does not respond to my messages

But your colleagues at Midi are the ones who are not responding to any email I’ve sent them since March.

5
Antonio
il y a 1 an
R
Raimundas MalasauskasDébutant
publié dans Présentez-vous

My account is frozen and the bank does not respond to my messages

Hello Antonio, thank you very much for your response I’ve tried the complaint line - they’ve only responded by saying that I should contact via Easybanking (which I did numerous times in the last few months). As for the branch - how would they not respond to a following message below I’ve sent them some time ago? What makes them incapable of simply schedule an appointment or respond with ‘Yes’, ‘No’, ‘Maybe’? ---- “i hope my message finds you well. Responding to your letter dated 26 March 2022 where you ask for my identity documents, I am emailing you the official translation of my registration data in Lithuania, including my address. I brought the same document to the Midi branch 22nd of April - a bank operator at the counter has scanned it and registered it. I hope it was filed accordingly. I also hope this data is sufficient for the bank to release me a new VISA Debit card. The most recent one, as you and me witnessed at your office, was not operating due to the lack of the registra

5
Antonio
il y a 1 an

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