Easy banking app - error BCP0546

Hi,

I recently received the new Visa debit card + new activation code and did activate my card in one of your ATM’s.

The problem I have now is with my Easy Banking App - I did delete the app and reinstalled it, all is fine....except when trying to pay something online (or for another app) and link it to my Easy banking app, I open the App, put my code in it and then I receive a error message as follows: "No usable debit cards (BCP0546)"

Can you please advise what the reason is for this and what are the next steps I should take?

Thanks