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How to get a proof of payment?


Hello, I recently made a transaction and I need it’s proof of payment. When i download the pdf from EasyBanking it has a disclaimer that it can’t be used as proof of payment. What steps should i follow to receive one? 

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Meilleure réponse par RaphaelV 15 juin 2020, 15:24

Hello @Brikena Plaku,

 

Welcome on our Community.

 

The only proof of payment you can get is the statement.

You have to wait until it will be procuded (depends of the modality of your file - daily, weekly or monthly).

 

You can check and change it on your Easy Banking Web -- Settings -- Statements.

 

I hope it will help you,

 

I wish you a nice day,

 

RaphaelV

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Hello @Brikena Plaku,

 

Welcome on our Community.

 

The only proof of payment you can get is the statement.

You have to wait until it will be procuded (depends of the modality of your file - daily, weekly or monthly).

 

You can check and change it on your Easy Banking Web -- Settings -- Statements.

 

I hope it will help you,

 

I wish you a nice day,

 

RaphaelV

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